Refund Policy.
If you are not satisfied, we are here to help. Fair and transparent support.
Transparency Commitment
At WaVault, we strive to provide a high-quality utility that simplifies your workflow. We offer a transparent satisfaction guarantee.
Manage Subscription
Need to cancel or update your billing? You can do this instantly via the secure Creem Customer Portal. No need to email us.
Open Customer PortalPowered by Creem (Merchant of Record). You will need the email used at checkout.
Note: The Portal is for Cancellation only. Refunds must be requested via email below.
3-Day Money Back Guarantee
We want you to feel safe trying WaVault. That's why we offer a "No Questions Asked" refund window.
You are safe here.
If you decide WaVault isn't for you within the first 72 Hours, you get 100% of your money back.
While we offer a generous 72-hour window, we reserve the right to void this guarantee immediately if our telemetry detects fraudulent 'hit-and-run' usage (e.g., massive, targeted extraction immediately followed by a refund request), or if we receive reports that you are utilizing the extracted data to violate the applicable laws of your jurisdiction (e.g., anti-spam laws, privacy regulations, or WhatsApp's Terms of Service).
Requesting a Refund
Reply to your purchase receipt email or send your Order ID to our support team. We process these manually to ensure accuracy.
support@houseof2.studioIf you cannot access the Creem portal to cancel, please email us immediately with the subject line "Cancellation Help".